Arik Air
Arik Air has completed the migration of its passenger service arm to
Hitit Crane Solution Suite, becoming the eighth African airline to
partner with the service management company.
Hitit CS actively supports airlines’ operations in Nigeria, Tanzania,
Tunisia and Namibia having prioritised Africa as an area of strategic
focus. In 2016, Hitit’s reservation systems processed more than 55.5
million passenger bookings worldwide.
Sequel to the successful migration, Arik Air will enjoy access to the
premium suite of Hitit Crane Solution of innovative products covering
passenger reservation, departure control, website, operations planning,
customer care and revenue accounting.
As at June the migration to Crane solutions has been completed successfully and Arik Air has started to use Crane solutions
Hitit CS has a clear strategic focus on Africa. Since 2015, the
airline and travel IT solution provider from Turkey has convinced eight
African airlines as new customers to benefit from its innovative IT
solutions. Hitit CS has been renowned for its close partnership with its
customers. Arik Air, the latest new customer for Hitit CS, is West
Africa’s leading airline operating domestic and regional flights.
Arik Air’s Chief Executive Officer (CEO), Roy Ilegbodu, said
migration was informed by their quest to maintain the market leadership
and give customers a pleasant flying experience.
“The migration to Hitit’s IT solutions is a key step for growth and excellent service delivery,” Ilegbodu said.
Hitit’s CEO, Gokman, said: “Hitit is a customer oriented company.
Creating turn-key solutions and meeting all of our partner airlines
requirements are in Hitit’s fundamental features. So, our customers do
not simply acquire Crane solutions.
We strongly believe working hand in
hand with our partners is the key success and that we will continue to
grow together.”
